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Overview & Photos
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Amenities
About
Reviews
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Best Western Galleria Inn & Suites

Houston Galleria
2.5-Star Hotel
7.5
Good
695 Reviews
7.5
Guest Rating
Cleanliness
7.3
Staff
6.9
Location
7.4
Top Amenities
  • Free Parking
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Best Western Galleria Inn & Suites - Amenities

  • Free Parking
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Hair dryer
  • Microwave
  • Coffee/tea maker
  • Refrigerator
  • Private check-in/check-out
  • outdoor pool
  • vending machine
  • telephone
  • Concierge services
  • Free Wi-Fi
  • Phone in bathroom
  • English
  • Japanese
  • Spanish
  • Non-Smoking Rooms Available
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Accessible rooms through interior corridor available
  • ATM or cash withdraw on site
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • TV & Movies/Shows
  • Wake up call
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Air conditioning in public area
  • Heating in public area

About

Hotel Features

Located 0.8 miles off Highway 59, this hotel is 2.2 miles from the Galleria. It serves made-to-order breakfast every morning and features an outdoor pool and a fitness center. Free Wi-Fi and cable TV are included in every room at Best Western Galleria Inn & Suites. They are equipped with a microwave and a refrigerator and furnished with a work desk. The front desk at the Best Western Galleria Inn & Suites is staffed 24 hours a day. There are also guest laundry facilities and a business center on site. The Houston Country Club is 2.8 miles from the hotel. The Houston Museum of Natural Science is 11.1 miles away.

Guest Policies

Check-in
After 16:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by other. You should be reimbursed within 7 days of checkout via other, subject to an inspection of the property.

Reviews

7.5
  • Staff
    6.9
  • Cleanliness
    7.3
  • Location
    7.4
  • 1
    Very Poor
    Jan 15, 2026
    Kay
    family with young children
    Blood soaked towels
    • What did you like most?
      The location.
    • Was there anything you didn't like?
      They tried charging me $30 for two towels when my husband cut his self shaving but didn't realize it until he wiped his face. He only used one towel to wipe his face not 2 I don't mind paying $5 for a rough towel but I'm not paying $30 I do understand that a hotel can't eat the cost for every guest that does that, I spent 30 yrs as a district manager in hospitality. The general manager left me a very condescending voicemail I'm guessing because I called corporate. At least I called the hotel first.
  • 3
    Poor
    Jan 15, 2026
    Ada
    young couple
    Bad stay, uncomfortable
    • What did you like most?
      It was a good location
    • Was there anything you didn't like?
      The elevator was not working When we arrived. We had to take sour bags using the stairs. They loose the water for almost 2 days and we’re not able to shower. When the water came back, it was cold. No hot water for the next 2-3 days. They only clean the rooms every 2-3 days (this was not in the description) They give you towels if you ask for them, but one of the days they told us that they didn’t have anymore I found 3 cockroaches inside the room. Some medium and others small. So there is infestation. The place needs maintenance and more staff. Was over all a bad experience.

Location

Best Western Galleria Inn & Suites
Houston, TX
7.4
Good
Location Score
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1 / 27
27 photos
$95
per night
$109.49
including taxes & fees
$95
per night
including taxes & fees
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    King Room with Bath Tub - Disability Access/Non-Smoking

    356 sq ft
    356 sq ft
      • 1 King
    Sleeps up to 2 Guests
    Non-Refundable
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    • free wifi
    • fridge
    $95
    Per Night
    $109.49
    Total Including Taxes & Fees
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    Only 1 room left at this price!

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    King Room with Roll-in Shower - Disability Access/Non-Smoking

    356 sq ft
    356 sq ft
      • 1 King
    Sleeps up to 2 Guests
    Non-Refundable
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    • free wifi
    • fridge
    $95
    Per Night
    $109.49
    Total Including Taxes & Fees
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    Only 1 room left at this price!

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    1 King Bed, Nonsmoking

    377 sq ft
    377 sq ft
      • 1 King
    Sleeps up to 2 Guests
    Non-Refundable
    Book now, pay now
    • free wifi
    • fridge
    $95
    Per Night
    $109.49
    Total Including Taxes & Fees
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    Queen Room with Two Queen Beds - Non-Smoking

    356 sq ft
    356 sq ft
      • 2 Queen
    Sleeps up to 2 Guests
    Non-Refundable
    Book now, pay now
    • free wifi
    • fridge
    $105
    Per Night
    $121.01
    Total Including Taxes & Fees
    Book Now
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    King Suite with Sofa Bed - Non-Smoking

    356 sq ft
    356 sq ft
      • 1 King
      • 1 Sofabed
    Sleeps up to 2 Guests
    Non-Refundable
    Book now, pay now
    • free wifi
    • fridge
    $115
    Per Night
    $132.54
    Total Including Taxes & Fees
    Book Now
  • Hotel image
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    Suite - 2 Queen Beds, Nonsmoking, Sofabed

      • 2 Queen
      • 1 Sofabed
    Sleeps up to 2 Guests
    Non-Refundable
    Book now, pay now
    • free wifi
    • fridge
    $125
    Per Night
    $144.07
    Total Including Taxes & Fees
    Book Now

    Only 3 rooms left at this price!

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    Suite - 1 King Bed, Nonsmoking, Sofabed, Jacuzzi

    431 sq ft
    431 sq ft
      • 1 King
      • 1 Sofabed
    Sleeps up to 2 Guests
    Non-Refundable
    Book now, pay now
    • free wifi
    • fridge
    $135
    Per Night
    $155.59
    Total Including Taxes & Fees
    Book Now

    Only 3 rooms left at this price!

$95
per night
$109.49
including taxes & fees
$95
per night
including taxes & fees