Citadines Shinjuku Hotel

Shinjuku-ku - Ikebukuro
3.5-Star Hotel
8.7
Excellent
1097 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.7/10
  • Top Rated Location
    Guests rate the location 9.7/10
  • Very Clean
    Guests rate the cleanliness 9.4/10
8.7
Guest Rating
Cleanliness
9.4
Staff
7.8
Location
9.7
Top Amenities
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Citadines Shinjuku Hotel - Amenities

  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Bathtub
  • Refrigerator
  • Heating
  • On-site parking
  • vending machine
  • 24-hour security
  • Concierge services
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • Slippers
  • Parking Available
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Staff trained in safety protocol
  • Body thermometer available
  • CCTV security in common areas
  • Currency exchange service
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Separate shower/bathtub

About

Hotel Features

Citadines Shinjuku Tokyo provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring luggage storage are available to cater to your requirements. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, instant coffee and instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Citadines Shinjuku Tokyo, a scrumptious, homemade breakfast kick-starts the day. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over. br/ Extra beds are dependent on the room you choose. Please ask the property for more details. br/ Pets are not allowed in the property. br/ Up to one child aged 6 years old or below can stay for free if using existing bedding. br/ Notice of Partial Water Supply and Hot Water InterruptionbrbrWe will be carrying out urgent construction work to replace the pressure-reducing valves for the guest room water supply and hot water system.brAs a result, water and hot water will be unavailable in some guest rooms during the period and times below.brbrWater & Hot Water Interruption Schedule:brJanuary 13 (Tue) – January 22 (Thu), 2026br11:0

Reviews

8.7
  • Staff
    7.8
  • Cleanliness
    9.4
  • Location
    9.7
  • 7
    Good
    Cara
    Couple
    A nice stay at a decent hotel with very nice staff.
    • What did you like most?
      Staff was super nice. The room was very clean. Breakfast was good. The bath products were very nice. The beds were comfortable. Neighborhood was near the action of Shinjuku, but not in the middle of it, which I liked as it was quieter and less chaotic.
    • Was there anything you didn't like?
      The toilet and bathtub room was very small/tight. We could have used a few more electric outlets, especially one near the bed.
  • 9
    Wonderful
    Krystal
    Couple
    Spacious and clean
    • What did you like most?
      The spacious room we had felt like a luxury in Tokyo. We had a double bed studio. The bed was comfortable. We had a city view. There were lots of amenities like a mini fridge, pots and pans, lots of storage, a small pull out bed etc. The room itself was a bit dated, but we didn’t mind. Overall, was quite happy with my stay. There are lots of konbinis nearby, and it’s walking distance to the main SHINJUKU area. The area around the hotel was less busy/noisy. Daily housekeeping was provided.

Location

Citadines Shinjuku Hotel
Tokyo, JP
9.7
Exceptional
Location Score